Terms of Service
Our commitment to you and your experience with Luma Lotus
Terms of Service
Last updated: September 3, 2025
Welcome to Luma Lotus. These Terms of Service govern your use of our website and services. By accessing or using our services, you agree to be bound by these terms. If you disagree with any part of these terms, please do not use our services.
Acceptance of Terms
By accessing and using the Luma Lotus website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Use License
Permission is granted to temporarily download one copy of the materials (information or software) on Luma Lotus's website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- Modify or copy the materials
- Use the materials for any commercial purpose or for any public display
- Attempt to reverse engineer any software contained on the website
- Remove any copyright or other proprietary notations from the materials
- Transfer the materials to another person or "mirror" the materials on any other server
Products and Services
Product Information
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free. If a product offered by Luma Lotus is not as described, your sole remedy is to return it in unused condition.
All products are subject to availability. We reserve the right to discontinue any product at any time and to limit quantities of any products.
Pricing and Payment
All prices are in US Dollars unless otherwise stated. We reserve the right to modify prices at any time. Payment must be made at the time of order placement. We accept major credit cards and other payment methods as indicated on our website.
Sales tax will be added to orders as required by law. You are responsible for any customs duties or taxes that may apply to international orders.
Shipping and Delivery
Delivery times are estimates only. We are not responsible for delays beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.
For detailed shipping information, please visit our Shipping Policy.
Returns and Refunds
We want you to love your Luma Lotus products. If you're not completely satisfied, you may return items within 30 days of delivery for a full refund. Items must be unused and in original packaging.
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.
Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.
We implement appropriate security measures to protect your personal information, but no method of transmission over the internet is 100% secure.
User Accounts
When you create an account with us, you must provide accurate and complete information. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
Intellectual Property
The content on this website, including text, graphics, logos, images, and software, is the property of Luma Lotus and is protected by copyright and other intellectual property laws.
You may not reproduce, distribute, or create derivative works from this content without our express written permission.
Disclaimers
The materials on Luma Lotus's website are provided on an 'as is' basis. Luma Lotus makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.
Our wellness and healing products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with healthcare professionals for medical advice.
Limitations
In no event shall Luma Lotus or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Luma Lotus's website, even if Luma Lotus or a Luma Lotus authorized representative has been notified orally or in writing of the possibility of such damage.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United States and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
Changes to Terms
We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the new Terms of Service on this page and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the new terms.